Support

Sorry for people having trouble with support for KyPass.
New support website is now set up at https://kyuran.zendesk.com


Comments

7 responses to “Support”

  1. Steve Rothman Avatar
    Steve Rothman

    Just wanted let let you know I put up a quick comparison of various KeePass-compatible iOS apps:

    http://keepios.wordpress.com/

    Please let me know if there is anything incorrect or anything that should be added, thanks. -Steve

  2. rogelio sanchez Avatar
    rogelio sanchez

    I need to know if this version of Kypass in iTunes is only for the iPhone.
    I also need the version for the Macbook Where do I have to download it?
    Please answer me directly to my email rosanchver@me.com
    I’ve already tried the program but this downloaded without payment and I want to regularize the situation and install it on new computer
    Thanks

  3. How do I use KyPass with Google Drive? I can’t get it working and it doesn’t seem to be directions anywhere.

  4. I’ve created some entrys with custom icons in Keepass 2.2. But when i open the Database in Kypass i don’t see the new icons. Whats wrong?

  5. Hi,
    I changed my computer, and I can not use DOOBS FOR BDGEST anymore.
    What could I do?
    Waiting to read you.
    Best regards.
    Dekkele

  6. Mariska de Haan Avatar
    Mariska de Haan

    Hi, I cannot log into kypass through face recognition. The password I thought to be correct turns out to be wrong. How do I reset my password. Or how do I get face recognition working again?
    Kind regards,
    Mariska

    1. Unfortunately, if you don’t have access to the master password or a backup, you won’t be able to access the database.
      – If Face Recognition isn’t working, try disabling and re-enabling it. Go to the KyPass settings, turn off Face Recognition, and then turn it back on (but you need master password)
      – KyPass itself doesn’t store your master password, so if you’ve forgotten it, you’ll need to recover your password using a backup.

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